Pencil Spaces

Learn how to enable or disable our Noise Cancellation feature in Pencil Spaces!

How to Adjust Your Noise Cancellation Settings

Learn best practices on joining the same Space more than once.

Can I join a Space from more than one device?

We've introduced Pop-Out Video, a feature that enables you to have an adjustable floating video box and use other apps while teaching.

How To Use Pop-Out Video

Discover how calling works in Pencil’s latest update!

Starting or Joining a Call in Pencil Spaces

How to use Pencil Spaces: Gallery View, Pinned View, Full Screen Mode, Pop Out video, and the Collapsed Whiteboard View

Navigating Video Views in Pencil Spaces: Whiteboard, Gallery-Mode, Speaker-Mode, and Full-Screen Mode

Learn how to screen share on Pencil Spaces and more. 

Table of Contents:

Screen Sharing in Pencil Spaces

Learn how to use the device settings menu to change your camera and microphone.

How to change your camera and microphone in Spaces

Learn how to use reactions in Pencil Spaces for further participant engagement on a call

How to Use Reactions in Pencil Spaces

Now you can see up to 16 participants in both whiteboard and gallery view.

16 video participant view

Debug why your Virtual Background may be disabled on your machine

Which browsers / devices support Virtual Background?

Learn how to leave a Space in Pencil Spaces!

How To Leave a Call or Whiteboard in Pencil Spaces

Imran Ahmed

Video Calling

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.