We need camera and microphone access so others can see and hear you on your call. Follow the guide below to enable access on your browser.
Chrome
Tap Site permissions icon in the address bar
Tap Permissions
Enable Camera and Microphone
You're good to go! If you still run into issues, please follow the support guides here.
Edge
Tap the menu icon in the address bar
Click Settings. Then, choose Site settings
Click Site permissions then select Camera or Microphone
Click https://my.pencilapp.com then choose Allow for both camera and microphone.
You're good to go! If you still run into issues, please follow the support guides here.
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Firefox
Tap the three-dot icon in the address bar
Click Settings. Then, choose Site settings
Select Camera or Microphone
Choose Ask to allow for both camera and microphone
You're good to go! If you still run into issues, please follow the support guides here.
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