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How to enable camera and mic permissions on the browser in Android

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Written by Pencil Support
Updated yesterday

We need camera and microphone access so others can see and hear you on your call. Follow the guide below to enable access on your browser.

Chrome

  1. Tap Site permissions icon in the address bar

  2. Tap Permissions

  3. Enable Camera and Microphone

  4. You're good to go! If you still run into issues, please follow the support guides here.

Edge

  1. Tap the menu icon in the address bar

  2. Click Settings. Then, choose Site settings

  3. Click Site permissions then select Camera or Microphone

  4. Click https://my.pencilapp.com then choose Allow for both camera and microphone.

  5. You're good to go! If you still run into issues, please follow the support guides here.
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Firefox

  1. Tap the three-dot icon in the address bar

  2. Click Settings. Then, choose Site settings

  3. Select Camera or Microphone

  4. Choose Ask to allow for both camera and microphone

  5. You're good to go! If you still run into issues, please follow the support guides here.
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