We need camera and microphone access so others can see and hear you on your call. Follow the guide below to enable access on Firefox.
New Users
When joining a call for the first time on Firefox in Desktop, you will see a prompt to accept your camera or microphone access.
Click "Allow" to enable access. You're good to go!
Re-granting Access
If you've previously denied access, you will see a prompt indicating that camera or microphone access is required.
To re-enable access:
Click the info icon next to the URL in your browser's address bar.
Ensure Camera and Microphone access by clearing the "Blocked Temporarily" pill
Refresh your page.
You're good to go! If you still run into issues, please follow the support guides here.