Pencil Spaces offers two recording options: local recording, which stores recordings on your device, and cloud recording, which saves them online for viewing, sharing, and management.
Local recording
Local recording captures the screen, window, or browser tab you select. You can start, pause, and stop recording during a call, then download the file to your device.
Local recordings are stored in your browserâs cache. If theyâre lost or corrupted, for example, after clearing your cache, Pencil Spaces cannot recover them. We recommend testing recording in your browser before relying on it and downloading any recordings you want to keep.
To learn more about how to capture local recordings, see our guide: How to record calls on my device?
Cloud recording
Cloud recording saves sessions directly to Pencil Spaces without using storage on your device. Each recording can capture up to 3 hours, and the sessionâs whiteboard is recorded automatically.
Compared with local recording, cloud recording offers:
Automatic saving: Recordings are saved online without using device storage or relying on your browserâs cache.
Automatic whiteboard capture: The sessionâs whiteboard is recorded without needing to share your screen.
Shared access and management: View, share, and manage recordings from the Sessions view.
There are two ways to record to the cloud:
Manual recording: Hosts start and stop recording during a call to capture the parts they need. For more information, see our guide: How to start and stop a manual cloud recording?
Always-on recording: Calls are recorded automatically. Hosts cannot pause or stop the recording inside the Space. For more information, see our guide: How to enable always-on cloud recording?
Access and share cloud recordings
You can find your cloud recordings in the Sessions view on your Pencil Spaces homepage:
Open Sessions from the left-hand navigation menu on your homepage.
Find and select the session you want to view. You can open its dedicated details page to see the session recordings and other information.
From the session details page, open the Recording tab to view and manage all recordings, including sharing them with participants, changing access, copying links, and downloading recordings.
Recording permissions
Institution admins choose whether cloud recording is manual, always-on, or disabled. They can also disable local recording and manage permissions for accessing, downloading, deleting, and sharing cloud recordings.
For more information on how to adjust your institutionâs recording settings, see our guide: How to manage participant permissions?
Need more help?
If you have questions about recording or managing your recordings, please contact our Pencil Spaces Support team. We're available 24/7 and will be happy to help.
For more details on how to access our live support team, see our guide: How to access 24/7 live support.