AI Coach automatically generates insights from your cloud recordings to help Space hosts review and reflect on their sessions in Pencil Spaces. These insights include skill assessments, a session timeline, and teaching insights based on the recorded session.
Note: AI Coach is available on the Advanced plans and above. For more information, contact support here, or learn more from our guide: How do I upgrade my plan?
How to enable AI Coaching
To enable AI Coach for all your future cloud recordings:
Click Settings on the left side of your dashboard.
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Go to AI Assist.
Toggle on Coaching Insights.
Click Update to save your changes.
Once the feature is enabled, AI Coach will start generating insights for all your future cloud recordings.
Should you turn AI Coach off later, all previously generated insights will still remain available to you.
Where to access AI Coach insights
Once AI Coach has finished processing a session, you can access your insights from several locations within Pencil Spaces:
Analytics â Recordings â Insights
Inside a Space â Analytics â Session â Playback â View â Insights
Space Manager â View Analytics â Session
A recording share link, which opens the standalone recording page
Depending on your institutionâs settings, eligible users may also receive an email after the session containing AI Coach insights. For more information on how to opt in to post-session emails, see the sections below.
How AI Coach insights are generated
For AI Coach insights to appear, the following must be true first:
The cloud recording must have finished processing
A transcript with speaker names must have been generated
AI processing must have been successfully completed
Once these steps are complete, your post-session insights be available.
Processing time
Processing time for AI insights can vary depending on the length of the session.
For a one-hour session, the approximate processing time is:
Transcription: Around 25 minutes
AI analysis: Around 2â5 minutes
This means that AI Coach insights typically become available approximately 30 minutes after the session ends.
Post-session emails and visibility settings
Post-session AI Coach insights can also be delivered automatically to your email inbox. Institution Admins can configure who receives post-session emails.
Choose who receives the email
Admins can also choose whether post-session emails are sent to:
Only users who actually joined the session, or
Everyone who was invited to the session
This can help reduce unnecessary emails and give institutions greater control over who receives session information.
Combined AI Coach and AI Summary emails
If your institution has both AI Coach and AI Summaries enabled, eligible users will receive the available post-session information in a single email instead of receiving separate emails.
This means the email can include both:
AI Coach Insights for eligible tutors, teachers, or hosts who participated in the session.
An AI-generated summary of the meeting, depending on your institution's email and recipient settings.
Note: Post-session email settings extend to both AI Coaching and AI Summaries. However, AI Coach Insights will be only generated for Space hosts in the recorded session. For more information about AI Summaries, see our guide: How to enable and view AI Summaries?
Who can view AI Coach insights?
AI Coach insights can be viewed within Pencil Spaces by:
Institution Admins
Space hosts
Participants or students do not have access to AI Coach insights within Pencil Spaces, unless they have another role with the appropriate permissions.
Institution Admins can configure post-session email settings for their institution under Settings > AI Assist > Post-Session Emails.
Need more help?
If you need help enabling AI Coach, configuring post-session email settings, or accessing your session insights, please contact our Pencil Spaces Support team. Weâre available 24/7 and will be happy to help.
For more details on how to access our live support team, see our guide: How to access 24/7 live support.