To ensure Pencil Spaces works properly on your school network, ask your IT administrator to complete the steps in our IT setup guide:
👉 https://helpdesk.pencilspaces.com/en/articles/13046154-guide-for-it-administrators
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With LTI, students and teachers can access Pencil Spaces directly through your LMS — no separate authorization required.
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Learn more:
👉 https://helpdesk.pencilspaces.com/en/collections/6266600-integrations
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For compliance and account security, student email addresses must be shared with your institution in Pencil Spaces so profiles can be linked correctly.
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To set this up:

Learn more:
👉 https://helpdesk.pencilspaces.com/en/articles/8831019-how-do-i-sign-in-with-clever-or-classlink

Help teachers get comfortable with Pencil Spaces by sharing our training resources:
👉 pencilspaces.com/training

You may also share the following guides:

If you're using Pencil as a scheduling solution, you can configure your institution’s schedule here:
👉 https://helpdesk.pencilspaces.com/en/articles/6226579-how-do-i-use-schedule

Our team provides 24/7 live chat support for teachers and administrators.
👉 https://helpdesk.pencilspaces.com/en/articles/6291349-how-to-access-24-7-live-support
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View your billing usage and learn more about how your bill is calculated here and here.

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All cloud recordings can be shared with your student. Learn more:
👉 https://helpdesk.pencilspaces.com/en/articles/8894464-how-to-share-a-recording-with-your-students

Session analytics is stored separately and can be used to determine if the student's network connection was strong, and whether they were engaged on the call.