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Guide for parents and students

P
Written by Pencil Support
Updated over 3 weeks ago

Welcome to Pencil Spaces! This guide will help you get ready for class, join your sessions, and review lessons anytime.

Before Your Class: Tech Check

We recommend running a quick tech check before your session to make sure your device, camera, microphone, and internet are ready:
👉 https://my.pencilapp.com/techcheck


Frequently Asked Questions

How do I enter my class?

You’ll join your class by entering your designated Space, which is your virtual classroom with a whiteboard and built-in video call.

You can find all your classes on your Spaces Dashboard after logging in.


I can’t see or hear my tutor

Make sure you’ve joined the video call. Click the Join Call button in the top-right corner of the Space to see and hear your tutor.


Can I enter the Space after class to review the lesson?

Yes! Everything added to a Space stays there until it’s deleted, so you can review your lessons anytime.

If you’re unable to enter the Space on your own, check with your tutor or administrator to confirm that the Waiting Room is disabled, so you don’t need approval to join.

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