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How to enable camera and mic permissions on Chrome (Desktop)

Imran Ahmed avatar
Written by Imran Ahmed
Updated today

We need camera and microphone access so others can see and hear you on your call. Follow the guide below to enable access on Google Chrome.

New Users

When joining a call for the first time on Google Chrome on Desktop, you will see a prompt to accept your camera or microphone access.

Click "Allow while visiting this site" to enable access. You're good to go!

Re-granting Access

If you've previously denied access, you will see a prompt indicating that camera or microphone access is required.

To re-enable access:

  1. Click the lock icon next to the URL in your browser's address bar. When you move your mouse over it, you will see some text that says "View Site Information".
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  2. Ensure Camera and Microphone access are both toggled-on as below
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  3. Refresh your page. You may see a prompt at the top of the page to "Reload" or, alternatively, click Ctrl/Command + Shift + R on your keyboard.
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  4. You're good to go! If you still run into issues, please follow the support guides here and here.

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