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How do I view my usage and billing?

Written by Imran Ahmed

View your plan

  1. Click on the three-dot icon > Settings.

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  2. Click Plans & Billing.

  3. On the Current Plan page, you'll see all the details of your plan.

Space Hours shows your billing usage in user hours in your current billing period. To learn more about how we calculate Billable Space Hours, review our article: How is my billing usage calculated?
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Cloud Recording shows your billed cloud recording usage in hours in your current billing period. This section will only show for plans where cloud recording is billed separately as part of your institution


Download invoices

  1. In the Current Plan tab, click Manage.

  2. In the billing portal, open the Billing History to view all past invoices.

  3. Download any invoice to save the PDF to your device.


Export Past Usage

  1. To view past usage details, click on Past Usage.


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  2. Choose your desired date range, and click Apply.

  3. Click Download as CSV to save the file directly to your device. This file contains data and statistics at a session level. A session is created every time a user enters a Space.

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