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How to troubleshoot "no input from camera"?

Written by Imran Ahmed

Quick troubleshooting tips:

  1. Close any apps that may be using your camera, such as Zoom or Google Meet


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  2. Try reloading your browser or restarting your device.


If the issues persist, try the following advanced troubleshooting guide:

  1. Reconnect External Devices

    • If you are using a webcam or an external microphone, try unplugging it and plugging it back into your device.
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  2. Update your Browser

    • Verify that your browser is up-to-date.
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  3. Update Drivers/OS​

    • Ensure that your camera and microphone drivers are up to date.

    • Verify that your OS is up-to-date (see here for Mac or Windows computers), and try to restart your computer.
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  4. Check on Other Platforms

    • Try checking Google Meet is your issue exists there. If so, then it might be device problem.

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