Skip to main content

Which browsers / devices support Virtual Background?

Debug why your Virtual Background may be disabled on your machine

Imran Ahmed avatar
Written by Imran Ahmed
Updated today

💡Performance Tip

Virtual Background uses extra system resources. Disable it if you experience slow performance.

Supported Browsers

You can use Virtual Background in Pencil Spaces with the following browsers:

  • Google Chrome

  • Microsoft Edge

If you’re using another browser, the feature will be disabled and you’ll be prompted to switch.


Supported Device

Virtual Background is currently supported on desktop computers or laptops only.

It is not available on iPads, tablets, or mobile devices.

For the best experience, use a computer with a dedicated GPU or graphics card to ensure smooth performance.


How Do I Check That WebGL Is Enabled?

Virtual Background relies on WebGL for graphics processing. To check if it’s enabled and supported on your device:

  1. Look for the line that says “Major Performance Caveat.”

  2. Make sure it says “No.”

Did this answer your question?