Virtual Background is a handy feature in Pencil Spaces to remove background distractions in your video calls. However, to ensure you have a smooth experience on Pencil Spaces, the are some important limitations detailed below.

You can use Virtual Background in Pencil Spaces with the following browsers:

If you aren't using an approved browser, Virtual Background will be disabled, and you will see a prompt to switch browser.

Provided you are using a supported browser, Virtual Background is available on all desktops. We recommend using a device with a GPU or discrete graphics card for optimal performance.
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Visit webglreport.com to check if your browser supports WebGL. Verify that “Major Performance Caveat” is marked as “No.”

If your device experiences instability or crashes, your browser may automatically disable WebGL. Unfortunately, you cannot force WebGL to operate on unstable devices. However, in some cases, updating your graphics card drivers or restarting your browser may help. Learn more about WebGL support for further information, or refer to additional resources here.
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Unfortunately, Virtual Background is not available on smartphones, iPads, or tablets as it needs a powerful device to run smoothly.

Virtual Background can be demanding on your computer's resources. If you notice your computer slowing down while using it (e.g., you notice the "Your device is struggling" indication), we recommend you turn it off.

To turn off Virtual Background:

By doing this, you can ensure that Pencil Spaces runs smoothly.

We're excited for you to give Virtual Background a try! If you experience performance issues, simply turn off Virtual Background in your settings to keep things running smoothly during your calls.