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How to integrate with Zoom?

Written by Ville

Pencil Spaces integrates with Zoom to give you a shared whiteboard for your online meetings. You can collaborate on the same board while keeping your audio and video in Zoom.

Before you begin

To set up the integration, youā€™ll need:

  • A Zoom account with an email address.

  • The Zoom desktop client installed.

Note: Pencil Spaces is not available on Zoom mobile apps, the Zoom web client, or Zoom Rooms. If your organization requires approval for Marketplace apps, ask your Zoom admin to approve Pencil Spaces.

How to Add Pencil Spaces to Zoom

  1. Go to the Zoom App Marketplace.

  2. Search for Pencil Spaces and open the app page.

  3. Click Add.

  4. Review the requested permissions and click Allow.

You can also add Pencil Spaces directly from a meeting:

  1. Start or join a meeting using the Zoom desktop client.

  2. Click Apps in the meeting toolbar.

  3. Find Pencil Spaces and click Add.

  4. Review the permissions and click Allow.

How to Use Pencil Spaces in Zoom

For Hosts and Co-hosts

  1. Start or join a Zoom meeting.

  2. Click Apps in the meeting toolbar.

  3. Open Pencil Spaces.

  4. A new Space will be created for your meeting.

For Participants

  1. Wait for the host or co-host to open Pencil Spaces.

  2. Click Apps in the meeting toolbar.

  3. Open Pencil Spaces.

  4. You'll automatically join the same Space as the host.

Note: Participants can only join after the host or co-host has opened Pencil Spaces.

How to Remove Pencil Spaces from Zoom

  1. Go to the Zoom App Marketplace.

  2. Open Manage and select Added Apps, or search for Pencil Spaces.

  3. Select Pencil Spaces.

  4. Click Remove.

Removing the app only affects your Zoom account. It does not delete your Pencil Spaces account, Spaces, or boards.

Troubleshooting

Issue

What to do

I can't find or add Pencil Spaces in the Marketplace.

Your Zoom admin may need to approve the app.

Pencil Spaces doesn't appear under Apps.

Make sure you're using the Zoom desktop client and have added the app. Restart Zoom if needed.

I can't join the Space.

Ask the host or co-host to open Pencil Spaces first.

Pencil Spaces asks for authorization again.

Open the app and click Allow when prompted.

The board is empty after restarting a meeting.

Each meeting session gets a new Space, even if you reuse the same meeting ID.

Frequently Asked Questions

  • Do I need a Pencil Spaces account?
    No. When you first open the app, Pencil Spaces uses your Zoom name and email address to sign you in to an existing account or create a free one.
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  • Does Pencil Spaces store my Zoom access token?
    No. Pencil Spaces uses it once to retrieve your name and email address during sign-in and does not store it.
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  • Can I use Pencil Spaces on my phone?
    No. Pencil Spaces is only available through the Zoom desktop client.
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  • Will removing the Zoom app delete my Pencil Spaces data?
    No. Removing the app does not delete your Pencil Spaces account, Spaces, or boards. To request account and data deletion, contact Pencil Spaces Support.

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