Alerts help admins stay on top of important actions and issues related to scheduled events, such as declined sessions, pending applications, or no-shows. Each alert represents a specific user action (or inaction) for a scheduled event.
How to View Alerts
Go to Alert Control Center.
From here, you can see the list of alerts categorized into two: (a) Not Started and (b) In Progress.
Not Started – Alerts that are unassigned
In Progress – Alerts that have been assigned and are awaiting review by the assignee
Click any alert to view more details. From here, you can set the priority and assignee.
Relevant admins (such as Site Admins or Institution Admins) may receive email notifications depending on the setup.
In institutions with Sites, alerts are typically sent to Site Admins of the affected site, along with Institution Admins.
In institutions without Sites, alerts are sent to Institution Admins only.
Click the three-dot icon on top and mark the alert as resolved once the issue is closed.
Type of Alerts
Declined Events
What is it: An alert is created when a teacher declines an event invitation (RSVP = No), so admins can take action.
What to do: Reschedule the event or reassign participants to another ongoing event.
Event No-Show
What is it: An alert is created when the event host hasn't joined within 10 minutes of the scheduled start time, while students are already in the Space or waiting room.
What to do: Reassign participants to another ongoing event. Learn more.