Alerts help admins stay on top of important actions and issues related to scheduled events, such as declined sessions, pending applications, or no-shows. Each alert represents a specific user action (or inaction) for a scheduled event.
How to View Alerts
Go to Alert Control Center.
From here, you can see the list of alerts categorized into two: (a) Not Started and (b) In Progress.
Not Started – Alerts that are unassigned
In Progress – Alerts that have been assigned and are awaiting review by the assignee
Click any alert to view more details. From here, you can set the priority and assignee.
Click the three-dot icon on top and mark the alert as resolved once the issue is closed.
Important Notes
Alerts are automatically created based on specific triggers.
Relevant admins (such as Site Admins or Institution Admins) may receive email notifications depending on the setup.
In institutions with Sites, alerts are typically sent to Site Admins of the affected site, along with Institution Admins.
In institutions without Sites, alerts are sent to Institution Admins only.