The âUpcoming Eventsâ page, available here, is designed to take you directly into your next class, tutoring session, or meetingâwithout needing to click around to find the event in Schedule.
If you land on this page and donât see your event listed (as in the image below), hereâs why that might be happening.
Why you may not see your event
Below are the most common reasons your event isnât appearing:
The event is more than 15 minutes away: We only show events that are currently active or starting within the next 15 minutes. If your event is scheduled further in the future, it wonât appear yet.
The event was cancelled: If the event has been cancelled by an organizer, it will not be listed as an upcoming event.
You declined the event: If you previously declined the event from your schedule, it wonât show on this page. To join the event, go to your schedule, locate the event, and re-accept it.
The event is offline: Events that do not have an associated Pencil Space (for example, in-person or phone call events) wonât appear here.
Youâre not listed as an organizer or attendee: We only display events where you are explicitly listed as the organizer or an invited participant. If you're not on the attendee list, the event will not be shown.
What you can do next
Visit your Schedule to check for the event and confirm its details.
If the event still doesnât appear, reach out to your Institution Admin for help.
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If you're still having trouble, your Institution Admin is the best point of contact. You can of course always reach-out to Pencil Spaces Support and we will be glad to assist you.