Table of Contents:
What is the “End Event” flow?
The “End Event” flow’s purpose is to automatically end the call and redirect users to a pre-configured feedback URL when the event's end time is reached.
How to enable “End Event” flow?
To access Settings, click on the 3-dot icon on the top left corner of your window, next to Pencil Spaces and Home.
Choose Feedback from the Settings menu
Toggle-on “End Event” setting under Feedback
You will now have to specify redirection URLs for all participants and hosts.
Click on Update to save the settings.
What happens when the “End Event” flow is enabled?
When you join a Space for a scheduled event, all the participants and hosts receive a notification that an event has started in the Space.
When there are 5 minutes or less remaining in the event, the hosts and participants will receive a notification reminding you that the event will end soon.
When the event's scheduled end time approaches, all hosts in the Space see an "Event Ending Soon" dialog with a 1-minute countdown timer. The event ends either when any host clicks the End Event Now button or when the 1-minute timer runs out.
Once the event ends, the ongoing call in the Space automatically disconnects. Hosts are redirected to the pre-configured feedback link for hosts, while participants are redirected to the feedback link for participants.
Hosts can also end the event at any time after it starts via the Participants Manager > Events > End Event.
Need additional support?
If you have any other queries or need assistance, please get in touch with our 24/7 Pencil Spaces Support team