Skip to main content
All CollectionsπŸ‘₯ Account Management
How to Delete Your Pencil Spaces Account
How to Delete Your Pencil Spaces Account
Nitish Garg avatar
Written by Nitish Garg
Updated over a week ago

App: Pencil Spaces

Developer: Pencil Learning Technologies

Pencil Spaces is developed by Pencil Learning Technologies, and we are committed to ensuring compliance with data protection and privacy requirements.

If you would like to request the deletion of your Pencil Spaces account please follow the steps below:

Steps to Request Account Deletion:

  1. Send an email to [email protected] from the email address associated with your Pencil Spaces account.
    ​

  2. In your email, include the subject line: Account Deletion Request.
    ​

  3. Provide the following information in the body of your email:

    • Your full name.

    • The email address associated with your Pencil Spaces account.

    • A confirmation statement, such as: "I confirm that I would like to permanently delete my Pencil Spaces account ..."
      ​

  4. Once we receive your request, our support team will process it and provide confirmation within 3-5 business days.

Types of Data Retained:

Note: While most of your data will be deleted upon account deletion, please note that data created in collaborative contexts, such as Spaces, may be retained. This includes:

  • Documents, files, or other content shared in collaborative Spaces.

  • Audit logs or records necessary for compliance and legal purposes.

Retention Period:

Any retained data will be stored only as long as necessary to fulfill legal or compliance requirements.
​

If you have any further questions about data retention or account deletion, feel free to contact us at [email protected].

Did this answer your question?